Manage

Rafte & Company can help you manage and support your technology system. Our IT management goal is to be proactive rather than reactive.  We have a client-focused approach to delivering services, assigning a project manager and backup project manager to each account. This ensures that your company will have around-the-clock access to a dedicated Rafte & Company IT expert when you need it most.  Every support call and resolution is logged into our support database thereby insuring that service needs are responded to in a timely and accurate manner.  Management/Support includes the following:

• Monitoring – Rafte & Company monitors the technology, network, and applications systems and analyzes the operations to avoid any unforeseen crisis.
  
  
• Disaster Recovery – When an unforeseen systems failure does occur, the key to survival is to have simple, effective and well-understood policies and practices in place to protect your data. Rafte & Company can help your company in all areas of technology disaster recovery planning, focusing on data integrity, data protection and data recovery.
  
  
• Ongoing Plan Updates – A strategic technology plan that covers hardware and software as well as policies and practices, is integral to your company’s success. Rafte & Company will keep your company’s plan current in the face of rapidly changing technology requirements by meeting with your management team on a quarterly basis to review best practices being implemented throughout the industry as well as explore any new goals and objectives.
  
  
• Budget Guidance – your Company’s technology needs evolve as the marketplace and the expectations of your customers change. Rafte & Company can help your company create a technology budget that will eliminate surprises and offer the maximum useful life and greatest return on investment for the applications and technology purchased.
  
  
• Vendor Relationships – Rafte & Company has strategic relationships with numerous vendors, which enables us to act as your intermediary.

Click the links to find out more about our process to Assess, Design, Implement, and Manage your firm's business and technology strategies? 

...or click to view our Service Framework?