IT Support | Overview
Rafte Proxy™ Services, packaged as IS Complete™ is designed for firms that desire comprehensive, ongoing IT design, management and support. IS Complete™ keeps technology costs low and eliminates the hassles of hiring, training and retaining a qualified technology staff. It enables users to access an expert team with outstanding user support.
IS Complete™ services consists of the following:
Anything less has the potential to interrupt a law firm's normal business practices, negatively impact revenues, damage brand equity, and erode client and partner confidence.
How can your law firm manage and operate its increasingly complex and expanding legal IT infrastructure effectively at a time when you are keeping a close eye on expenses? Managing partners are turning to Rafte & Company's IS Complete™ for selective and complementary IT infrastructure, operations, and management sourcing and services, as well as user support and training services.
Rafte Proxy™ Services, packaged as IS Complete™ is designed for firms that desire comprehensive, ongoing IT design, management and support. IS Complete™ keeps technology costs low and eliminates the hassles of hiring, training and retaining a qualified technology staff. It enables users to access an expert team with outstanding user support.
IS Complete™ services consists of the following:
- IS Onsite - Various levels of IT management and support at your site
- IS Offsite - Support for the in-house IT department
- IS Helpdesk - End user desktop application support
- IS Educate - Desktop Application Training
- Your law firm can focus on its core competencies: securing and servicing clients;
- Your firm can use best-of-breed software and hardware while mitigating your risk of investment;
- Your firm can gain consistent and dependable performance through the services of our trained staff;
- Your budgeting is simplified, with predictable monthly usage fees for services;
- Your infrastructure that is unquestionably secure; and
- Your law firm retains control of critical information resources
Anything less has the potential to interrupt a law firm's normal business practices, negatively impact revenues, damage brand equity, and erode client and partner confidence.
How can your law firm manage and operate its increasingly complex and expanding legal IT infrastructure effectively at a time when you are keeping a close eye on expenses? Managing partners are turning to Rafte & Company's IS Complete™ for selective and complementary IT infrastructure, operations, and management sourcing and services, as well as user support and training services.



