Network Management Services

Legal IT infrastructure design and management continues to become increasingly more complex as law firm productivity relies more heavily than ever on the reliable use of laptops, network infrastructure, servers, PDAs and phones.

Unfortunately, many law firms underestimate the importance of a solid IT backbone and the costs associated with appropriate implementation of same, including the effort required for development and maintenance.

Additionally, the need to properly train partners, associates and staff when technology initiatives are implemented is often overlooked, the result of which only being realized after the fact when it is discovered that productivity is suffering.

Rafte & Company is THE legal technology consulting organization that understands the importance of every legal technology asset. We partner with law firms to manage every legal IT touch point. Our highly skilled legal IT professionals can help you stay in control of critical information resources by providing consistent and predictable performance and delivering access that is unquestionably secure.

Rafte & Company works proactively to resolve tough legal information technology issues in order to help you get more value from your infrastructure investment.

We offer a full array of Network Services, including designing an appropriate infrastructure to meet your law firm's unique needs, procuring, implementing and migrating the assets from old to new, and offering ongoing management and support of the law firm IT infrastructure.

Rafte & Company's team typically designs, implements, migrates and manages the following applications as part of its Network Services:

• Strategic technology planning; Network design
• Project Management
• E-mail Management
• Network/Desktop operating systems
• Core network components, including servers, hubs, switches and routers
• Backup systems
• Communications: Intranets, Extranets and Virtual private networks (VPN)
• System upgrades and migration
• Security
• Help desk software
• Inventory management systems

Troubleshooting and Repair
Rafte & Company provides both proactive and reactive troubleshooting to resolve environment-related or application-related issues.

Rafte & Company also offers responsive technical phone support and on-site service as needed for fast problem resolution and high user productivity. Our team acts quickly to repair a wide variety of legal IT assets that threaten to interrupt or impede service for your law firm's end users. Additionally, Rafte & Company's multi-vendor support capabilities allow your law firm to work with a single infrastructure management partner, saving time and hassles.